Customer: Can you guarantee that your chairs will resolve my back pain?
C.C. (Colm Campbell): No. I can’t guarantee anything.
Customer: But will the S position get rid of my pain?
C.C.: When the chair is used correctly in the majority of cases the result is the relief of pain.
Customer: What do you mean by correctly?
C.C.: You must sit with your bottom right back in the chair and with your spine supported right up to your neck, and your elbows resting on the armrests. And, oh yes, I forgot to mention, working at an office desk, unless you are extremely tall, use a footrest.